Refund Policy

14-Day Refund Policy

Refund requests may be submitted within 14 days of the transaction and are reviewed and processed by Paddle, our Merchant of Record, in accordance with the Paddle Refund Policy and Buyer Terms. Submitting a request within 14 days does not guarantee a refund. Paddle may approve a full or partial refund, or decline the request, subject to applicable consumer-protection laws and statutory rights.

Because this is digital content delivered immediately, you may lose a statutory right of withdrawal once downloading, accessing, using, or otherwise benefiting from the product has begun, where permitted by applicable law and where you consented to immediate delivery. This does not limit any mandatory consumer rights for products that are faulty, not as described, or not fit for purpose.

Effect of a Refund

If a refund is approved, the license granted for the refunded purchase is revoked. You must stop using the source code and delete copies in your possession. We will also revoke the associated license key and disable access to the delivered repository where technically possible. A refund does not transfer or preserve any right to continue using, copying, modifying, or distributing the product.

How to Request

Email support@ownyourwebsite.app with:

• Your order email
• Transaction ID (from your Paddle receipt)
• Reason for request

We respond within 48 hours. Paddle remains responsible for reviewing and processing the refund.

Paddle Buyer Protection

As Paddle is our Merchant of Record, buyers may also contact Paddle directly at paddle.net for payment-related disputes.